Frequently Asked Questions

Online renewal does not change your renewal expiration date. You are still required to submit a renewal no later than midnight on the date the license is scheduled to expire

Yes, Florida health care professionals can seek assistance for impairment through the Department’s Impaired Practitioner Programs – the Intervention Project for Nurses (IPN) or the Professionals Resource Network (PRN). Impairment may be as a result of misuse or abuse of alcohol or drugs, or both, or due to a mental or physical condition which could affect the licensee’s ability to practice with skill and safety.

Intervention Project for Nurses, Inc. (IPN) (Contract Number: COMV5)
Linda L. Smith, ARNP, M.Div, CAP, Chief Executive Officer
P.O. Box 49130
Jacksonville Beach, FL 32240-9130
Toll Free: (800) 840-2720
Telephone Number: (904) 270-1620
FAX: (904) 270-1633
E-Mail: lsmith@ipnfl.org

Professionals Resource Network, Inc. (PRN) (Contract Number: COMW3)
P.O. Box 1020
Fernandina Beach, Florida 32035-1020
Toll Free: (800) 888-8PRN (8776)
Telephone Number: 904-277-8004
Fax: 904-261-3996
E-Mail: admin@flprn.org

You are required to report all criminal activities after you receive your medical license. You may report the criminal offense(s) online via Online Services, by e-mail MQAOnlineservice@flhealth.gov, or by mail:

Florida Department of Health
Licensure Support Services Unit, Bin #C-10
Tallahassee, FL 32399-3267

If reporting by e-mail or mail, provide the date of the offense, a description of the crime, and the county and state of jurisdiction.

Only the initial license fee and the unlicensed activity fee will be applied to the new application.

Once your request is received, it can take up to four weeks to receive your refund.

There is a three year statute of limitation for refunds so if the overpayment was made less than three years ago you are eligible for a refund.

You must submit your request in writing. Mail or fax your signed request to the Board Office. Please visit our Contact Information page for the mailing address and fax number.

The Board Office will refund your initial license fee and unlicensed activity fee. Your application fee is non-refundable and will not be refunded to you.

Mail your application and fees to:

Department of Health
Post office Box 6330
Tallahassee, FL 32314-6330

By visiting your board’s licensing page. Select your profession then click on Requirements.

The division’s call center at (850) 488-0595. We are open from 8:00 a.m. to 6:00 p.m., Eastern Standard Time. We’re closed on weekends and state holidays. You may email us at MedicalQualityAssurance@flhealth.gov.

We will send you notification about the status of your application within 30 days after we receive it.